Refund policy

Return & Refund Policy

Last Updated: September 1, 2026

Thank you for shopping with us. Since our products are made to order, we follow a specific return and refund policy for our print-on-demand products.

1. Returns

Because our products are made especially for each order, we generally do not accept returns or exchanges for:

- Change of mind
- Wrong size selected by the customer
- Incorrect color or product selected by the customer
- Personal preference
- Products that are no longer wanted

Please carefully check the product details and size chart before placing your order.

2. Damaged, Defective or Misprinted Products

If you receive a product that is damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery.

To help us verify the issue, please provide:

- Your order number
- Clear photos of the product
- Photos of the original packaging
- An unboxing video, where available
- A clear description of the issue

After reviewing your request, we will determine whether the order qualifies for a replacement or refund.

3. Wrong Product

If you receive a product that is different from the product you ordered, please contact us within 7 days of delivery with your order details and clear photos.

If the issue is verified, we will arrange an appropriate resolution.

4. Wrong Size

Please check our size chart carefully before ordering.

If you selected the wrong size, the product is generally not eligible for a free return or refund. A replacement/new order may be arranged at the applicable cost.

5. Refunds

If your refund request is approved, the refund will be processed using the applicable payment method or process available for your order.

The time required for the refund to appear in your account may vary depending on the payment provider or bank.

6. Replacement

If your product is approved for replacement because of a manufacturing defect, printing issue, damage, or fulfillment error, we may arrange a replacement.

Replacement processing and delivery times may vary depending on product availability and delivery location.

7. Lost Orders

If an order is confirmed as lost during transit, we will review the shipment and provide an appropriate resolution, which may include a replacement or refund, subject to the applicable shipping and fulfillment conditions.

8. Return-to-Origin (RTO)

An order may be returned to the fulfillment center if delivery is unsuccessful because of reasons such as:

- Incorrect or incomplete address
- Customer unavailable or unreachable
- Customer refusing delivery
- Unserviceable pincode
- COD payment not being available
- Other delivery-related issues

RTO orders are not automatically eligible for a customer refund. If you need assistance with an RTO order, please contact us with your order details.

9. How to Request a Return, Refund or Replacement

Please contact us at:

Email: [sumanchetry9957@gmail.com]

Please include your order number, registered email/phone number, and photographs or videos showing the issue.

We will review your request and respond with the next steps.

10. Important Note

We recommend carefully checking your package and product when it is delivered. If the package appears visibly damaged, please document the condition of the package before opening it.

Claims may be rejected if the issue cannot be verified or if the request is submitted after the applicable claim period.

Contact Us

For questions regarding returns, refunds, or replacements, please contact us:

Email: [sumanchetry9957@gmail.com]

Store Name: [Satya]